Powered by Smartsupp
Need help ordering medical tools? Call or WhatsApp +1-530-492-4920
Medtools Hub Logo

Frequently Asked Questions

1. How do I place an order?

Browse through our catalog, add desired items to your cart, and complete checkout. You’ll receive confirmation via email.

2. What payment methods do you accept?

We support debit/credit cards, bank transfers, and secure online payments via Paystack.

3. How long does delivery take?

Delivery typically takes 2-5 business days depending on your location and selected delivery method.

4. Can I track my order?

Yes, once your order is shipped, a tracking link will be sent to your email or available in your dashboard.

5. Do you offer international shipping?

We deliver worldwide. Shipping fees and estimated delivery times are calculated at checkout.

6. What is your return policy?

You can return items within 7 days of delivery if unused and in original packaging. Contact our support for assistance.

7. Is my payment secure?

Absolutely. We use encrypted SSL connections and work with trusted payment providers for full security.

8. How can I contact support?

Email us at support@medtoolshub.cc or use our contact form on the website.

Ready to Experience the MediTools Difference?

Join thousands of healthcare professionals who trust us for their medical equipment needs.